9 out of 10 customers are satisfied with our cup and use it regularly
But every woman is unique and so it may happen that the size or the cup itself wouldn’t just sit well with you. For most of the women, the Lunacup menstrual cup is a major positive change and they are grateful for giving it a chance. So, just try it out! We guarantee to send you a different size or a full refund if you are not entirely happy.
Just try it out! No strings attached!
on-line on this site
(at least 90 days)
How to get the guarantee
Firstly, if you have any doubts or questions - ask right away. If you feel it inside or if it is even uncomfortable, let us know. We are happy to help. Please, don’t wait if it gets better by the chance. If you feel the pressure it means that the cup is inserted in the wrong way. It is necessary to reinsert it. It usually takes one period to learn how to handle the cup. But it is easy and you only need to do it once.
We are here for you. Contact us and we will be happy to help!
If you had problems, got back to us and you are still not satisfied after the 90 days, you can ask us to provide you with a different size or for a refund. No rush, though. We guarantee the exchange or the refund for a year.
Just get in touch via e-mail or Messenger and provide your order number, e-mail address, or phone number. Also, let us know whether you want a refund or a different size and which one. We will send you the new cup in 7 days tops or you will get your money back within 30 days.
Note: We don’t want our customers to send the cup back from sanitary reasons.